Privacy Policy

Effective Date: 16 April 2025

Lorna Pauls (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.lornapauls.com (the “Site”), purchase products from our online shop, or commission artwork.

Please read this policy carefully. By using the Site, you agree to the practices described here.

1. Information We Collect

We collect personal information when you interact with our website. This may include:

A. Information You Provide Directly:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Custom commission details

B. Automatically Collected Information:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on site

  • Referring websites

We use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders from the online shop

  • Communicate regarding commissions and custom artwork

  • Respond to inquiries and customer service requests

  • Improve and personalize the website

  • Send updates about new artwork, exhibitions, or offers (only if you opt-in)

  • Comply with legal and tax obligations

3. Sharing Your Information

We only share your information in limited circumstances:

  • Payment Processors: We use secure third-party services (e.g., PayPal, Stripe) to process transactions. Your payment details are never stored on our servers.

  • Shipping Providers: To fulfill and deliver your orders.

  • Legal Requirements: If required by law or to protect our rights.

We never sell or rent your personal data.

4. Data Security

We take appropriate measures to secure your data against unauthorized access, alteration, or destruction. While no method is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at: [Insert Email Address]

6. Retention of Data

We retain personal information for as long as necessary to fulfill orders, respond to inquiries, and comply with legal obligations (e.g., tax regulations). You may request deletion of your data at any time unless we are legally required to retain it.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date. We encourage you to review it regularly.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Lorna Pauls – Fine Artist
Email: [Insert Contact Email]
Website: https://www.lornapauls.com

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